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Servant Leadership Presentation

Transcript: Benefits and Challenges of Servant Leadership Positive Impacts on Organizational Culture Increased Employee Engagement Servant leadership promotes a collaborative environment, enhancing trust and transparency. Organizations that adopt this model often see improved morale and stronger relationships among team members, leading to a unified vision and a healthier workplace atmosphere. Employees under servant leadership often exhibit higher levels of engagement and commitment. This approach prioritizes their development and well-being, resulting in increased productivity and lower turnover rates. Challenges in Implementation Case Studies and Real-Life Examples Companies like Starbucks and Southwest Airlines have successfully integrated servant leadership, resulting in notable improvements in customer satisfaction and employee loyalty. These cases illustrate the practical benefits of adopting this leadership style. Implementing servant leadership can face resistance due to traditional hierarchical structures. Organizations may struggle with aligning this philosophy with existing practices and measuring its effectiveness earnestly. Servant Leadership Presentation The Principles of Servant Leadership Introduction to Servant Leadership Empathy Listening Definition of Servant Leadership Empathy in Servant Leadership means understanding and sharing the feelings of others. This principle encourages leaders to connect with their team on a personal level, fostering strong relationships and enhancing collaboration. Listening is the foundation of effective communication in Servant Leadership. It involves actively hearing and understanding team members' needs, concerns, and feedback, promoting a culture of open dialogue and trust. Servant leadership is a leadership philosophy where the primary goal of the leader is to serve others. This approach contrasts traditional leadership by focusing on the needs of team members first, enabling their personal and professional growth. Awareness Historical Context Importance in Modern Organizations Healing In today's fast-paced corporate world, servant leadership fosters an engaged workforce and a collaborative culture. Organizations implementing this style experience higher employee satisfaction, reduced turnover, and improved performance. The concept of servant leadership emerged in the 1970s with Robert Greenleaf, who believed that the most effective leaders are those who prioritize serving their teams. Historical figures like Mahatma Gandhi and Martin Luther King Jr. exemplified servant leadership by focusing on the needs of their followers. Awareness involves being conscious of one's beliefs, values, and feelings, as well as those of others. This principle allows Servant Leaders to effectively recognize and address the needs of their team members. Healing focuses on the leader's role in helping team members overcome challenges and emotional hardships. Servant Leaders create a supportive environment that promotes healing, leading to increased morale and productivity. Key Characteristics Persuasion Key characteristics of servant leaders include empathy, active listening, stewardship, and a commitment to the growth of people. These traits enable leaders to build trust and promote a culture of collaboration. Persuasion is about influencing others through collaboration rather than coercion. Servant Leaders utilize their skills to foster consensus and inspire commitment among team members without exerting authority. Exploring the Principles and Practices of Effective Leadership Practices of Servant Leaders Building Community Effective servant leaders prioritize building a strong sense of community among team members. This involves creating opportunities for collaboration, encouraging open communication, and fostering relationships that promote trust and mutual respect. Commitment to Growth of People Servant leaders are dedicated to the professional and personal growth of their team members. This commitment includes providing training, mentorship, and promoting opportunities for advancement, ensuring everyone can reach their full potential. Stewardship Stewardship in servant leadership involves taking responsibility for the well-being of the organization and its people. Leaders act as caretakers, ensuring resources are used wisely and that the organization's values are upheld in all decisions. Fostering an Inclusive Culture Creating an inclusive culture is essential for servant leaders. This involves actively promoting diversity, encouraging diverse perspectives, and creating an environment where every team member feels valued and empowered to contribute.

Servant Leadership Presentation

Transcript: Characteristics of a Servant Leader END Healing Symbols Group LMX Theory & Servant Leadership *Put Followers First *Empower Followers *Help followers to develop their full personal capacities Persuasion Analyzing motives 3: The right to a covenantal relationship 1904-1990 Leading by example 4: The right to understand Stewardship Foresight Servant Leaderships Effect on Organizational Culture 7: The right to make an appeal Awareness "Communicate by listening first"-Northouse 1: The right to be needed Followers have rights which leaders are obligated to honor: Servant Leadership 2: The right to be involved Five Principles Equity Journey to the East Building Community Acting on behalf of others Herman Hesse's Maintaining equal opportunities by distributing resources fairly Transformative & Servant Leadership Servant Leadership "Everybody can be great...because anybody can serve. You don't need a college degree to serve. You only need a heart full of grace. And a soul generated by love"- Martin Luther King Jr. Empathy "To heal means to make whole"-Northouse Robert Greenleaf 5: The right to affect one's own destiny Listening Examining attitudes, beliefs, and values Exemplary Leadership 6: The right to be held accountable 8: The right to make a commitment Commitment A concern for people What is Servant Leadership? Self-Understanding Organizational Culture of Servant Leadership Indebtedness Principle-Centered Leadership Servant Leadership by: Angela McCree Bianka Valdez Grant Gay Lowell Carrico Matthew Davis Values Trying to grow Organizational Culture Altruism Assumptions Stewardship "Gentle, Non-Judgmental Argument"-Northouse Covenantal Leadership Conceptualization

Servant Leadership Presentation

Transcript: S Servant Leadership Presented by: Tameka Vaught, M.S. Dr. Fort Chancellor Emeritus & Endowed Professor 09/28/17 1. Colleagues will understand & define Servant Leadership. 2. Colleagues will understand the 10 Characteristics of Servant Leadership as defined by Robert Greenleaf. 3. Colleagues will become familiar with the work of Robert Greenleaf. 4. Colleagues will identify different Servant Leaders. 5. Colleagues will be able to compare and contrast various research approaches to Servant Leadership. 6. Colleagues will examine the model of Servant Leadership. 7. Colleagues will evaluate servant leadership to their own individual leadership characteristics. 8. Colleagues will compare and contrast the strength & weakness of Servant Leadership. Learning Objectives Learning Objectives Greatness! Greatness! King's "Drum Major Instinct" sermon, given on 4 February 1968, was an adaptation of the 1952 homily ‘‘Drum-Major Instincts’’ by J. Wallace Hamilton, a well-known, liberal, white Methodist preacher. King encouraged his congregation to seek greatness, but to do so through service and love. King concluded the sermon by imagining his own funeral, downplaying his famous achievements and emphasizing his heart to do right. King's "Drum Major Instinct" sermon, given on 4 Februa... WHAT IS SERVANT LEADERSHIP? According to Robert Greenleaf (1977) According to Robert Greenleaf (1977) Servant Leadership is....... Servant leadership can be defined as, "the natural feeling that one wants to serve and to serve first" (Greenleaf, 1977, p 27). Northhouse (2016) emphasizes servant leadership as: Attentiveness Empathy Nurturing Servant leaders put followers first, focus on empowerment, and maximizing followers full potential (Northhouse, 2016). Servant Leaders are ethical and purpose is to serve the greater good of their community or organization (Northhouse, 2016). Servant Leadership is....... Robert Greenleaf's Servant Leadership approach, derived from a previous book he read called, Hermann Hesse's Journey to the East (Bennis, Covey, Wheatley, & Bogle, 2002). Main points: A servant man, named Leo completed menial chores, but sustained the group with his spirit and songs. He disappeared and the group was lost. He later appeared again and was actual a noble leader in his community. Purpose: Title does not make you a leader. However, to be a leader you must be a servant first. Hermann Hesse's Journey to the East WHO IS ROBERT GREENLEAF? What was his contribution to the world of leadership? WHO IS ROBERT GREENLEAF? Review these pictures and identify who are servant leaders. Identify the servant leaders.... What characteristics showcase a servant leader? Greenleaf's Ten Characteristics of Leadership E How has Servant Leadership evolved over the years? Researchers have started, "examining the conceptual underpinnings of servant leadership in an effort to build a theory about it" (Northhouse, 2016, pg 229). New research has begun to add new variables to assist in better analyzing the characteristics of a servant leader. For example....... Known contributors to Servant leadership Southwest Airlines -Largest Domestic Airline in the United States. Net income: $746 million Net income, excluding special items: $748 million Quarterly record revenue passengers carried: 34.0 million Quarterly quarter record RPMs: 34.4 billion Quarterly record load factor: 85.6% Quarterly record total operating revenues: $5.7 billion Retrieved from Southwest Media: https://www.swamedia.com/pages/corporate-fact-sheet Where is servant leadership implemented? Opened more than 30 years ago. The Men's Wearhouse mission has been to maximize sales, provide value to our customers, and deliver top-quality customer service while still having fun and maintaining our values. Trust and respect are the cornerstones of our philosophy; our collective honesty, sincerity, integrity, responsiveness, authenticity, mutual goodwill, and caring for each other will allow us individually and as a company to achieve maximum success. Doug Ewert- Current President and CEO of Men's Wearhouse Former CEO and founder - George Zimmer Retrieved from: https://www.menswearhouse.com/corporate-governance Men's Wearhouse R Explanation of Servant Leadership model. The servant leadership model was developed by: Liden, Wayne, Zhao, and Henderson (2008) The model includes 3 components: Antecedent (preexisting) conditions: Servant leader behaviors Leadership Outcomes The model suggests that based on the culture of the organization, the leader's attributes, and the receptiveness to servant leadership it is likely to improve the outcomes at all levels: societal, individual, and the organization (Northhouse, 2016). Model of Servant Leadership Attitude Reflects Leadership LET'S WATCH THIS VIDEO AND DISCUSS Why did I play this video? What about this video does/does not connect to the characteristics of a servant leader? V Servant Leadership Selflessness is a central component of the leadership process. A N

Servant Leadership

Transcript: Servant Leadership By Helen J. Rader EDD 801- Week 4 What is servant leadership? Greenleaf was the first person to use the term and he believed that a great leader is a servant first! Greenleaf (1970) It's not about you! It is better to give then to receive Vision and implementation Called not driven. Serving not self-serving. Focus on and take care of the customer Invest in the lives of your employees Develop the leaders around you Blanchard (2007) According to Ken Blanchard (2007) the acronym SERVE stands for: S stands for SEE the Future- Your vision will take people from one place to another E stands for Engage and Develop People- one to one, to team leadership, to organizational leadership R stands for Reinvent Continuously- enhance your knowledge and skills- keep learning! V stands for Value Results and Relationships- Take care of costomers and employees E stands for Embody the Values- Be trustworthy Examples of servant leadership Two historical leaders that embraced servant leadship What were Mandela and Mother Teresa's strengths? They modeled leadership by example: Humility- They lived in humility. They didn't think less of themselves they just think about themselves less. They put their ego down! Relationships- They had empathy, forgiveness, and appreciation for others. Forgiveness- They forgave those who had wronged them and others. Love- They love unconditionally and loved all..even their enemy. Leading is a matter of the heart. Blanchard (2007) Interview Superintendent Principal Technology Specialist Interview with Superintendent: Emphasis is on serving first. When leading, he/she sees the immediate needs and responds and then seeks to solve the larger problem. Focuses on individuals and helping others and responds to God’s calling and finds out who they should be. The focus is self sacrifice (servant) and insight (discernment) as a leader. Serves others and not oneself. Our greatest role model is Jesus who washed the feet of the disciples before responding as a leader to the world's needs. Involves a great sense of care, burden bearing, and working with others to serve. Interview with a Principal- Don’t ask anyone to do anything that you wouldn’t be willing to do yourself. That models what you want everyone else to do, serve one another. Putting relationships first. Be available and accessible at all times. Put others before yourself because your focus should be the success of the students. Interview with technology specialist- she believes that leaders are in a position to formulate the vision and oversea all of the aspects of the organization. A servant leader is constantly full of empathy for their constituents. They have to consider all of their constituents and how their actions and decisions are impacting them. They have to be sure constituents buy into the values and are getting their opinions heard. It is more relational. They probably have to put those people in the place to be agents of change. Always focus on constituents. Conclusion "People rarely give their best efforts and fullest cooperation simply because they were ordered to do so. They accept directions when they perceive that people in authority as credible, competent, and sensible." Bolmen & Deal (2003, p.122) Bibliography Blanchard, K. (2007). Leading at a Higher Level. New York: Prentice Hall. Bolman, L., Deal, T. (2003) Reframing Organizations (3rd ed.) San Francisco: Jossey-Bass, Greenleaf, R. (1977). Servant leadership, Paulist Press. What influenced their decisions? 1. Mother Teresa 2. Nelson Mandela (cc) image by quoimedia on Flickr

Servant Leadership

Transcript: Listening Empathy Healing Awareness Persuasion Conceptualization Foresight Stewardship Commitment to the growth of people Building community Greenleaf developed Servant-Leadership because he saw a need to put serving others as the number one priority. Should this actually be the number one priority? Why/why not? What are some examples of servant leaders? "Argued that the values of servant-leadership perpetuate "a theology of leadership that uphold androcentric patriarchal norms" and "insidiously perpetuates a long-standing masculine-feminine, master-slave political economy." Eicher-Catt (2005) Lacking empiricial support Has only anecdotal evidence Considered to be "in its infancy" Social criticisms Today's individual-success focus vs. the collectivism of servant-leadership USAFA Questions! Characteristics of the Servant-Leader Practicing Servant-Leadership, by Spears: http://www.spearscenter.org/docs2010/PracticingServantLeadership.pdf Servant Leadership, the Leadership Theory of Robert K. Greenleaf, by Smith: http://www.carolsmith.us/downloads/640greenleaf.pdf SERVANT LEADERSHIP! SERVANT LEADERSHIP Leader motivation (organizational goals vs. self-actualization of followers) Organizational objectives Measures of success Where does Servant Leadership fit on the FRLM???? Do you see servant leadership at the Academy? Through cadet leadership, permanent party, DF, AD, etc? How can cadets be a servant leader in their squadrons? Is servant leadership simply a tool, or can it be a lifelong practice? Aka, is this an exceptional type of leadership, or do you see it day-to-day? What types of qualities would servant leadership promote in the followers? Resources: Support: "...The great leader is seen as servant first..." Robert K. Greenleaf How is servant-leadership different from transformational leadership? Criticisms: Addresses human weaknesses and attempts to fix them Avoids power traps (a sense of equality for everybody) Wholistic approach to leadership Alternative to hierarchical paradigms ...and vaguely relatable to servant leadership...

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