SalesForce Final Presentation
Transcript: By: Giovonni DePierro Intro Agenda What is Salesforce? Costs associated with Salesforce How Salesforce will benefit your SMB Is there any training needed? Why did I choose Salesforce? Why should you care? Project Intro About Salesforce Originating in 1999 Salesforce became a "CRM" tool aka customer relationship management software. It is a cloud-based software, that has CRM applications for sales, service, commerce, marketing, etc. allowing for an organized and easy means of managing relations with current and future customers. Salesforces' main mission is to provide a network medium that creates an easy means to strengthen customer relations. Salesforce allows SMB to understand customers' needs and solve problems by better managing customer information and interactions — all on a single platform that’s always accessible from any desktop or device. What does Salesforce do? Costs Bundles Salesforce Offers Product & Services $75 $150 $25 Salesforce essentials 25$ per month per user Lightning Professional 75$ per month per user Lightning Enterprise 150$ per month per user Double click to edit Differences in Packages Target Audience Salesforce targets 3 different Business Types Target Audience Small to medium sized businesses Non-profits Startups Sample Salesforce Walkthrough Salesforce can be used by any SMB that is looking to get a leg up on their competion by engaging more with current and potential clientel. However, I believe that the main businesses that would benefit from Salesforces' software are those businesses that have a heavy focus on B2B and B2C. Using the software to track leads, communicate with customers, and look at sales figures is extremely crucial to these businesses. Focus Audience Training Just purchased Salesforce...Need Training? Salesforces takes pride in how organized and easy it is to access their information. Therefore, there is NO training neccessary to use this software. However, if you do happen to need additional assistance there is a toll-free number to call, as well as a live agent willing to chat and assist 24 hours a day. Conclusion Why Salesforce? A highly-awarded CRM software company, Salesforce ranks at the top of the industry. Providing the ability to communicate with current and future customers, visualize sales figures, market a product/business, etc. Salesforce is the choice for you when it comes to CRM softwares. My recommendation For your SMB I would suggest Salesforces' Basic Essentials package. This package is 25$ per user per month (up to 10 users). With no training needed and low costs, this bundle is crucial to expanding your SMB sales. https://www.salesforce.com/ap/solutions/small-business-solutions/overview/ https://reviews.financesonline.com/p/salesforce-sales-cloud/ https://www.glassdoor.com/Reviews/Salesforce-Reviews-E11159.htm https://www.linkedin.com/company/salesforce/ References www.linkedin.com/in/giovonni-depierro Lets CONNECT