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Transcript: Strategic Multiple Learning Vehicles Scalable Measurable Partnerships Big Picture, Surveyor and Training Simulated data sample In 2010-accredited by International Association for Continuing Education and Training (IACET) to offer Continuing Education Units. Accreditation expired in 2015. To renew: Attended Authorized Provider (AP) workshop July 25, 2014. Assembled course review and evaluation documentation. Sample Course was Home Health Prepared the needs assessment, design document, learning outcomes. Assembled application. Responded to reviewers' comments with additional documentation. Met reviewer with examples during site visit. CMS SCG accredited for 5 years. Current approved courses: Basic EMTALA, Home Health, Hospice SCG Training Strategy Targeted Solutions TARGET STATE Name Role State/Region Number of seats for Training New training Consultation with Training Director (describe specific needs) Workgroup participation Short-term & long term needs Emergent needs Comments Findings Needs Assessment replaces SET Report LMS Upgrade Strategy Action Plan Needs Assessment Strategy Structure Systems Staff Style Skills Shared Values Using Data to Enhance Training Strategies Our Vision Benefits Surveyor Data for Region V Training Certifications Professional development Hands-on Conferences Executive Departmental Team Projects Time sensitive Cross-functional Various locations Regional Office Leadership Questionnaire Training Needs Analysis June 2015 Authorized Provider Renewal Communication Gaps Need for Consistency & Standardization Need to incorporate diverse Learning Styles Need for Consistent Updates Optimize Online Training/Technology Better Accessibility Need Additional Training & Resources Trainer & Mentor Concerns Data Collection M Notes, Brainstorming, Mind Map Workplace Collaboration & Learning Customers Blackboard Collaborate OUR VISION Survey & Certification Training Anita Segar, Director States/Regions Effective September 2015 Effective learning Skill development Positive behavior change Increased performance C Identify Customer Training Needs Surveyors Provider Type PRESENT STATE RTA – 6 STC – 61 Surveyors – 363 Improvements Process: Online Evaluations Strategic Planning and Process Improvement Regional Office & Central Office Collaboration Surveyor, Surveys and Training S TotalLMS to ELMS 2014.2 Our Goals Training & Development Solutions Provider to the CMS Survey & Certification Group Establish Development Gaps: Present & Future Accreditation Using Data How to Help us Help you Training Needs analysis (400+ surveyors, RTAs, STCs) TNA replaced SET report Providing data to States and Regions • Awareness • Communication • Partnership • Development support network SMEs/Instructors ISDs Managers Training Coordinators Surveyors Identify and formalize process Reduce wait times/waste Improve turnaround time associated with course evaluations Leverage CMS SCG technologies for standardization Reduce costs Big Picture, Data, and Total LMS Q&A Aligned with organizational objectives Considering audience, methods, and styles Leverage content across different audiences Tied to improved organizational results Shared accountability with the line of business Collaboration SCG Training Strategy Participants Lunch and Learn Training Coordinators Training (TCT) Webinar Academy Proposed pilot for States Strategic: Aligned with Organizational objectives Multiple learning vehicles: considering audience, methods, and styles Scalable: leverage content across different audiences Measurable: tied to improved organizational results Partnerships: shared accountability with the line of business

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