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Bright Idea

Transcript: Bright Idea Process, Policy Improvements, and Conclusion Introduction Website Feature Suggestions Alternative Agent Maintenance Options Policy Updates: Payment Disclosures Implementing alternative agent maintenance options in workflows can lead to improved efficiency in handling inquiries. This could include automated processes that minimize time spent on repetitive tasks, allowing agents to focus on complex customer issues. Key website feature improvements include the ability to upload documents such as proof of payment or receipts for disputes, and enhancing case visibility to track claims effectively. These changes are designed to create a user-friendly experience and streamline the dispute management process. It is vital to update payment disclosure policies in line with NACHA rule limitations to ensure compliance and enhance clarity for customers. This ensures that all user information is transparent and reduces potential disputes over payment details. Adeptra Calls Redundancy Reduction Security Question Handling Improvements Continuous Improvement: Data Gathering Overview of ECFR Suggestions for Workflow Enhancement Omitting redundant Adeptra calls for closed cases is essential to avoid frustrating customers and enhance overall efficiency. By refining this process, resources can be better allocated to active cases that require attention. Improving the handling of security questions can significantly enhance customer satisfaction and trust. Streamlining this process involves simplifying questions while maintaining security and providing clear instructions for users. Gathering data for continuous improvement supports evidence-based decision-making. Utilizing feedback and performance metrics can help identify areas for enhancements that benefit both customers and operations. Outcome: Streamlined Workflows and Customer Satisfaction Employee Collaboration: Engagement in Enhancements The culmination of these enhancements leads to streamlined workflows, significantly improving customer satisfaction. Implementing these changes fosters a positive feedback loop that enhances service delivery and operational efficiency. Engaging employees in the enhancement process fosters a culture of innovation and improvement. Encouraging feedback from staff can lead to practical solutions that reflect frontline experiences and customer needs. Purpose: Highlight Key Suggestions The primary purpose is to showcase suggestions that improve workflows, processes, and overall customer experiences. By highlighting these ideas, it is possible to focus on areas that have the potential for significant impact on operational efficiency and customer satisfaction. Objective: Foster Innovation and Improvement The objective is to cultivate an environment of innovation through actionable feedback and continuous improvement. Engaging employees in sharing their insights leads to enhanced processes and a better customer experience, thus driving long-term growth. Suggestions Overview IVR System and Workflow Enhancements Disputes Call Drivers Enhanced Communication: Chargeback Letters Dispute Case Suggestions Overview 30.74% of dispute-related calls resulted from the need to initiate claims. This statistic highlights the necessity for efficient handling and processing of claims to reduce call volume and wait times. Improvements in communication, particularly through chargeback status letters, can significantly affect customer perceptions. Clear and timely communication enhances transparency and reduces inquiry calls. The majority of suggestions focus on dispute cases, indicating a critical area for improvement. By addressing these issues, we can significantly enhance customer satisfaction and streamline processes. Website Features: Upload Documents Case Visibility: Creation to Completion Transaction-Related Calls Overview A key request involves the ability to upload supporting documents directly on the website. Implementing this feature enhances user experience by simplifying the dispute submission process. Enhancing case visibility from creation to completion is vital. Clear tracking and updates throughout the process keep customers informed and reduce frustration, leading to improved satisfaction. Transaction-related inquiries account for 27% of overall tracked calls, illustrating a significant area for improvement. Efficient resolution strategies could lead to enhanced customer service and satisfaction. Suggested Improvements: Missing Decline Codes Escalations Overview Detail Transaction Inquiries: Key Statistics Addressing the absence of specific decline codes in transaction articles can enhance clarity. Providing comprehensive information helps customers understand reasons for declines, reducing confusion and follow-up inquiries. Only 2% of total escalations result from transaction details, suggesting that most issues are manageable. Strengthening front-line support can help further reduce unnecessary escalations. 51% of transaction-related

Bright Idea

Transcript: We were asked to determine the minimum size of the photovoltaic system required to meet the energy needs of the companies multiple facilities. Each building has a room area of 1,500 m^2 and has an energy requirement of 2,800,000 kWh/year. The Preliminary Task LOCATION 1 Longmont, CO To make the required amount of energy to power the facility the would need 1,421 m^2 of solar planes. This would work for the facility, but it is more feasible to have a 100% geothermal powered facility because it is a class 1 hot spot. LOCATION 3 Cedar Rapids,IA LOCATION 2 Utica, NY LOCATION 4 Yuma, AZ By: ByBee and CO. Yuma is a very good choice for solar power it would only take 1145 m^2 to meet the minimum requirement for power. But, it also has an amazing class 1 source of geothermal power, so a good compromise would be 50% solar and 50% geothermal. To meet the required power for the facility Utica would need an extra 327 m^2 of roof area. Because of that it should be powered by 100% biomass, for it is the best choice. This is the best choice, even though it only has about 100-150 thou. tonnes/yr, because Utica doesn't have much of anything else. Bright Idea Cedar Rapids is a reasonable choice for solar power, but has better options. It would take 1421 m^2, almost all of the roof space, just to meet the requirement. The best option would be using 60% geothermal power and 40% biomass fuel. Because the geothermal is a class 3 and biomass is producing 150-200 thou. tonnes/yr

PowerPoint Game Templates

Transcript: Example of a Jeopardy Template By: Laken Feeser and Rachel Chapman When creating without a template... http://www.edtechnetwork.com/powerpoint.html https://www.thebalance.com/free-family-feud-powerpoint-templates-1358184 Example of a Deal or No Deal Template PowerPoint Game Templates There are free templates for games such as jeopardy, wheel of fortune, and cash cab that can be downloaded online. However, some templates may cost more money depending on the complexity of the game. Classroom Games that Make Test Review and Memorization Fun! (n.d.). Retrieved February 17, 2017, from http://people.uncw.edu/ertzbergerj/msgames.htm Fisher, S. (n.d.). Customize a PowerPoint Game for Your Class with These Free Templates. Retrieved February 17, 2017, from https://www.thebalance.com/free-powerpoint-games-for-teachers-1358169 1. Users will begin with a lot of slides all with the same basic graphic design. 2. The, decide and create a series of questions that are to be asked during the game. 3. By hyper linking certain answers to different slides, the game jumps from slide to slide while playing the game. 4. This kind of setup is normally seen as a simple quiz show game. Example of a Wheel of Fortune Template https://www.teacherspayteachers.com/Product/Wheel-of-Riches-PowerPoint-Template-Plays-Just-Like-Wheel-of-Fortune-383606 Games can be made in order to make a fun and easy way to learn. Popular game templates include: Family Feud Millionaire Jeopardy and other quiz shows. http://www.free-power-point-templates.com/deal-powerpoint-template/ Quick video on template "Millionaire" PowerPoint Games Some games are easier to make compared to others If users are unsure whether or not downloading certain templates is safe, you can actually make your own game by just simply using PowerPoint. add logo here References Example of a Family Feud Template PowerPoint Games are a great way to introduce new concepts and ideas You can create a fun, competitive atmosphere with the use of different templates You can change and rearrange information to correlate with the topic or idea being discussed. Great with students, workers, family, etc. For example: With games like Jeopardy and Family Feud, players can pick practically any answers. The person who is running the game will have to have all of the answers in order to determine if players are correct or not. However, with a game like Who Wants to be a Millionaire, the players only have a choice between answers, A, B, C, or D. Therefore, when the player decides their answer, the person running the game clicks it, and the game will tell them whether they are right or wrong.

PowerPoint Game Templates

Transcript: Conservation of fishing cat Introduction of fishing cat Health: Fishing cats are susceptible to carnivore protoparvovirus, a disease known to kill them. This disease significantly damages the kidney, spleen and gastrointestinal tract of the body. The fishing cat is also vulnerable to diseases and medical conditions such as feline hemoplasmas, transitional cell carcinoma and canine distemper virus. Conservation Threats Wild life Shamim khan 2225138043 Bs Zoology 2022-2026 Since 2016, the fishing cat is listed as a vulnerable species on the IUCN Red List, as the global population is thought to have declined by around 30% in the years 2010–2015; the destruction of wetlands and killings by local people are major threats to the fishing cat.[1] The destruction of wetlands includes increased pollution or conversion for agricultural use and human settlements. The conversion of mangrove forests to commercial aquaculture ponds is a major threat in Andhra Pradesh, and in some places fishing cats are killed. Over-exploitation of local fish stocks and retaliatory killing by local people are also significant threats. The fishing cat is included on CITES Appendix II and protected by national legislation over most of its range. Hunting is prohibited in Bangladesh, China, India, Indonesia, Myanmar, Nepal, Pakistan, Sri Lanka, and Thailand. Hunting regulations apply in Laos. In Bhutan, Malaysia, and Vietnam, it is not protected outside protected areas, and no information is known about its legal protections in Cambodia. It is the state animal of the Indian state of West Bengal. Its survival depends on protection of wetlands, prevention of indiscriminate trapping, snaring and poisoning. fishing cat The fishing cat (Prionailurus viverrinus) is a medium-sized wild cat of South and Southeast Asia. It has a deep yellowish-grey fur with black lines and spots. Adults have a head-to-body length of 57 to 78 cm (22 to 31 in), with a 20 to 30 cm (8 to 12 in) long tail. Males are larger than females classification of fishing cat: Scientific classification Domain: Eukaryota Kingdom: Animalia Phylum: Chordata Class: Mammalia Order: Carnivora Suborder: Feliformia Family: Felidae Subfamily: Felinae Genus: Prionailurus Species: P. viverrinus Characteristics: The fishing cat has a deep yellowish-grey fur with black lines and spots. Two stripes are on the cheeks, and two are above the eyes running to the neck with broken lines on the forehead. It has two rows of spots around the throat. The spots on the shoulder are longitudinal, and those on the sides, limbs and tail are roundish Endangered in Pakistan: In captivity: Fishing cat captive breeding programmes have been established by the European Association of Zoos and Aquaria and the American Association of Zoos and Aquariums. All the fishing cats kept in zoos around the world are listed in the International Studbook of the World Association of Zoos and Aquariums.Zoos in Thailand house around 30 individuals; birth rates are not particularly high.They have been placed in captivity as an "insurance population" due to their vulnerable status in the wild Taxonomy Topic: fishing cat Submitted to: Dr Najiya Al-Arifa Behaviour and ecology Phylogeny: Distribution and habitat: The fishing cat lives among dense vegetation near water and is thought to be primarily nocturnal. It is known to be a proficient long-distance and underwater swimmer. Adult males and females without dependent young are solitary. Females have been reported to range over areas of 4 to 6 km2 (1.5 to 2.3 sq mi), while males range over 16 to 22 km2 (6.2 to 8.5 sq mi). It has been observed resting in thick grassy habitats, often near a water body but sometimes far away from them. Adults have been recorded to vocalise "chuckling" sounds The fishing cat is broadly but discontinuously distributed in South and Southeast Asia. It predominantly inhabits densely vegetated wetlands around slow-moving bodies of water like swamps and marshes.These include low-salinity bodies such as oxbow lakes, and high-salinity ones such as tidal creeks and mangrove forests. Along these bodies of water, it conceals itself within the thick cover of forests, scrublands, reed beds, and grasslands. Most records are from lowland areas. Reproduction and development: Wild fishing cats most likely mate during January and February; most kittens in the wild were observed in March and April. However, fishing cats may mate as late as June. In captivity, the gestation period lasts 63–70 days; females give birth to an average of two to three kittens; the litter size can be as small as one to as large as four.

Bright Idea

Transcript: tansi kiyawaw, the main idea of this project is to bring a christmas light display for the youth and people of onion lake, instead of having to go to edmonton or saskatoon to see the 'enchanted forrest'. instead we can just bring it here where everyone can witness it. Candy Cane Lane Edmonton Theme Ideas 1st Patridge in a pear tree- Social Development 2nd Turtle Doves- Native Justice 3rd French Hens- Group Homes 4th Calling Birds-Rehab 5th Golden Ring-Band Office- 6th Geese a laying-Kihew 7th Swans a Swimming-Youth Centre 8th Maids a Milking-Makaoo Mall 9th Ladies Dancing- Housing 10th Lords Leaping-Maintenance- 11th Pipers Piping- Fire Hall 12th Drummers Drumming- Recreation Chief Taylor- Rudolph Day Care- North Pole Tooth- Dental Office Entrance Bushline Have you heard of or seen the amazing Christmas displays in Saskatoon called Enchanted Forest? Here is a short clip of what it is. The displays will be running from December 14th to the 26th. The businesses can begin setting up on the 10th of December. why you are here. 12 Days of Christmas Bushline Handgames Where you might ask? All proceeds will be going to making food hampers for families that may need it during the holidays. Enchanted Forest Saskatoon We plan to have it set up at Heritage park. Bright Idea Main Idea Any questions? You are here because we need your help, we have been asking the businesses around the community to participate but setting up displays. You would be assisting our Communications Studies 20 class. If you do not have the time to set up no worries, the students should be able to help as long as you can supply the lights. When will this be happening? Communication Studies 20 Arbor Where the money is going?

Bright Idea

Transcript: Incandescent bulbs work well for lighting small areas, are cheap to produce, and don’t contain toxic materials like mercury. A 50 watt halogen bulb is $4.99. Fluorescent bulbs give off less heat and have a long life span. A 15 watt fluorescent bulb is $7.99. Halogen are any of the electronegative elements that form binary salts by direct union with metals. Maddie Kirchner Incandescent Energy efficiency is using less energy to provide the same service. Bright Idea :) A 100 watt incandescent bulb is $1.49. The standard unit of power is a watt. Halogen Inside a the glass of an incandescent bulb, electricity heats up a wire filament, causing it to glow and give off light. Incandescent bulbs are not very energy efficient and don’t work well in large areas One kilowatt-hour is defined as the energy consumed by power consumption of 1kW during 1 hour. When fluorescent bulbs are broken, mercury escapes and is bad for your health. Also, fluorescent bulbs are more expensive than others. Fluorescent bulbs are phosphor-coated glass tubes filled with an inert gas and a small amount of mercury. Halogen bulbs do not use mercury, last longer, and use 50% less energy that incandescent. Random Definitions you may need to know. Fluorescent is strikingly bright, vivid, or glowing. Incandescent is emitting light as a result of being heated. Halogen light bulbs feature a parabolic aluminized reflector to improve the focus of the light. Fluorescent Halogen bulbs burn more hotter, are a fire hazard, and cost more.

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