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Brick by brick

Transcript: BRICK BY BRICK 2022 STRATEGIC PLAN Brick One Brick One Build a Foundation of Quality Service Capture Capture Team 2022 Goal: Provide uniform services to our Clients Q2 & Q3 Goals The Capture Team's 2022 goal is to standardize our processes, procedures, and materials that touch the client in order to improve the overall client journey. Q2 and Q3 Client Retention >=85% Q2 & Q3 Mentorship Review and advise on 100% of kickoff and strategy decks Attend 100% client tech demos Participate >75% of bi-weekly meetings Provide documented feedback in alignment with QC standards LC Way Complete Client On-Boarding Portion Draft initial materials for the first two steps of the Execution Portion End-User Meeting & Outreach Mentors Utilize 100% of LC Way materials and processes presented Coordinate with Mentor regarding client activities and materials Be open to adjustments based on feedback and advice Strategists Q1 Q1: Ideal CS Weekly Schedule Ideal CS Schedule Calendar Time Blocks for: Dedicated BD for each client Meeting prep & follow-up Miscellaneous client needs Taskers & internal meetings Q1: Slides & Guides Slides & Guides Client-Facing Kickoff Strategy Bi-Weekly Internal Onboarding Strategy Execution Q1: Strategy Execution Training Strategy Execution Training Research Outreach Discussion & Demos Evaluate Feedback Advance or Adjust Q1: Quality Control Quality Control Ensure our clients are receiving the same quality services in each of these areas: Client Meetings Kickoff Strategy Bi-Weekly Applications Huddle Hubspot Monday Client Interactions Communication Support Time Q4 Goals The Capture Team's Q4 goal is to standardize our processes, procedures, and materials for the client onboarding process and Phase I and II of the advance process. Q4 Client Retention - figuring out what our metric should be Q4 Mentors Mentorship Review and advise on 100% of kickoff and strategy decks Attend 100% client tech demos Participate >75% of bi-weekly meetings Provide documented feedback in alignment with QC standards LC Way Complete Client On-Boarding Portion Complete Phase II guide (customer memo) and kickoff deck Complete the Phase I guide (PCF) and kickoff deck Continued OT Discovery Posture clients for Phase III EOFY23 Posture clients for 2023 TACFI/STRATFI Utilize 100% of LC Way onboarding processes and materials Utilize SBIR kickoff opportunity decks Strategists Proposals In 2022, the Proposal Team will optimize the proposal process, resulting in happy clients and a balanced workload. Proposals Q1 Proposals In 2022, the Proposal Team will optimize the proposal process, resulting in happy clients and a balanced workload. Q1 Goal: >75% Customer Satisfaction Score Q1: Client Interactions Re-frame Relationship: Client=Partner Create process communication plan Regular "temperature checks" with Client Happiness questions Client Interactions Q1: Quality Control Standards Quality Control Standards Create written performance standards Develop Managerial tracking system Implement regular QC Checks Communicate QC issues during 1:1 Q1: Process Improvements Process Improvements Incremental adoption of Agile methodology Clearly identify hang-ups and pain points in proposal process Consider Client/Capture/Proposal perspectives Q2 & Q3 Proposals In 2022, the Proposal Team will optimize the proposal process, resulting in happy clients and a balanced workload. Q2 & Q3 Goal: >75% Customer Satisfaction Score Continual Process Refinement Continual Process Refinement Official Kickoff Meeting for every proposal round/set submission date in advance Testing Build-a-Graphic tool, especially for Phase I and Pitch Day decks Research tools to increase efficiency; proposal development software/knowledge management systems Client Interactions Communicate how each piece builds on the other and the importance of their role as the SME Identify and address combustion points during proposal preparation Client Interactions Maintaining Quality Ongoing QC checks and feedback during 1:1s Map out new hire trajectory and key QC Milestones Maintaining Quality Q4 Proposals In 2022, the Proposal Team will optimize the proposal process, resulting in happy clients and a balanced workload. Q4: Design and Implement Client Debrief Process Continual Process Refinement Continual Process Refinement Research tools to increase efficiency; proposal development software/knowledge management systems Implement process for formally collecting and addressing client feedback after a proposal round. Upgrade Phase I template Maintaining Quality Maintaining Quality Focus on training new hire 22.4 Analysis and Team Debrief Test Compliant-Competitive-Compelling Framework with D2P2 resubmits Additional skills training through Skillshare Admin Brick One Goals Admin In 2022, the Long Capture Admin Team's focus is on delivering quality service by improving client touch points and the employee experience. People First - Clients & Employees Admin Team Q1 Goals Q1 Accounting Q1 Goals Accounting In HR

powerpoint template

Transcript: Nobody knows babies like we do! Quality products . Good Customer service. Every Kid really loves this store.. BABYLOU ABOUT US About Us BabyLou was established in 2004. It has been more than a decade since we started, where we have ensured to take care of every need and want of every child and infant under one roof, true to the caption “NO BODY KNOWS BABIES LIKE WE DO”. Our benchmark is to provide 100% customer service and satisfaction and continue to deliver the same with a wide range of toys, garments and Baby Products. Play and Create We Are Best 01 02 03 Block games Building Blocks help Kids to use their brain. PLAY TO LEARN in Crusing Adventures Our Discoveries Enjoy a sunny vacation aboard a luxury yacht with the LEGO® Creator 3in1 31083 Cruising Adventures set. This ship has all the comforts you need, including a well-equipped cabin and a toilet. Sail away to a sunny bay and take the cool water scooter to the beach. Build a sandcastle, enjoy a picnic, go surfing or check out the cute sea creatures before you head back to the yacht for a spot of fishing. Escape into the mountains Disney Little Princes in Also available for your Babies..... Also... Out of The World… Our reponsibility BABYLOU…. Our Responsibility All children have the right to fun, creative and engaging play experiences. Play is essential because when children play, they learn. As a provider of play experiences, we must ensure that our behaviour and actions are responsible towards all children and towards our stakeholders, society and the environment. We are committed to continue earning the trust our stakeholders place in us, and we are always inspired by children to be the best we can be. Innovate for children We aim to inspire children through our unique playful learning experiences and to play an active role in making a global difference on product safety while being dedicated promoters of responsibility towards children.

BRICK BY BRICK

Transcript: Chief Operating Officer This does not mean you are running and hiding. You are just limiting the opportunities to be harassed. You may have to be in the same room as your harasser during a staff meeting, but choose not to eat lunch with the person. Zero Tolerance Policy Procedures Avoid personal contact whenever possible. Notify your employer immediately. What to do if you become a victim of harassment: Chief Executive Officer Fully confidential consultation with victim Internal investigation conducted by company officials Strict implementation of disciplinary action Vice President, Operations Statistics on Harassment 21,088 harassment cases - $25.9 million in damages/settlements 8,302 race harassment cases - $25.9 million in damages/settlements 7,571 sexual harassment cases - $43 million in damages/settlements 17.8% of cases are brought by males Courtesy of "The Office" Vice President, Finance Notify your employer in writing, including the details you wrote down for yourself. If your employer is one of the parties involved in the incident, notify your employer’s supervisor. General disruption and reduced productivity and morale Diminished reputation that may impair efforts to attract, recruit and retain employees Time spent responding to complaint investigators and lawyers Increased absenteeism and turnover Costs that may be substantial, including back pay, lost benefits, attorney fees and expert witnesses Your Team Leaders BxB is proud to report that during our 20 years of business we have had no reports of harassment due to our zero tolerance policy. Effects on Employees Chief Financial Officer BxB Company Mission Statement 2012 Fiscal Year Aurielle Sutton: Our system works. Geoff Kashif: What happened? What was said/done to you that makes you feel that you are being harassed? Where did it happen? At work, a company-sponsored party, your boss’ house, etc.? When did it happen? During, before or after work hours? Who did the harassing? Note if there were any witnesses. Emotional and psychological harm Diminished ability to work Lost confidence in company's ability to provide a safe work environment Increased absent leaves Inability to work with coworkers Leaving job to seek work elsewhere Lasting effects on future ability to work in structured work environment Alex Snorton: Brick by Brick Corporation is the premier management consulting firm in East Tennessee. We stand by traditional values to help businesses of all sizes in all industries. We firmly abide by our company's zero tolerance for harassment policy in order to maintain a safe, healthy and productive work environment. Write down the incident. BRICK X BRICK CORPORATION ANTI-HARASSMENT TRAINING Julia Mangin: Any questions? Jordan DeJarnette: Effects on Business What NOT to do

Brick by Brick

Transcript: Brick by brick By: Carson, Emily, Dylan, and Morgan Economic Economic Pressures Cotton bust Cotton Bust With the abolishment of slavery came to what i like to call the cotton bust! with no slaves to pick the cotton, the productivity of crops lowered. With no cotton, no clothing, and no economy the south crashed. More detail... Along with the economy that went, the demand for clothing also went up. The English gained a lot of their fancy clothing from the cotton harvested in the south. The cotton bust created a major problem for trade and exports between the two countries. PICTURES share cropping Share Cropping Share cropping was a very common practice and considered a "Compromise" to the abolishment of slavery. IT was mainly practiced by former slaves in the rural south during the post civil war area. More info... Legal Legal Although former African American slaves were freed by Lincoln's emancipation proclamation, they did not have the same rights as other white citizens. This was a major struggle during the reconstruction, and although we have come along way as a nation, this problem has not been totally fixed as racial discrimination and inequality still exists today. Black Codes The Black Codes were laws passed by Southern States of the U.S in 1865 that restricted the freedom of former African American slaves. These laws had the intent to encourage the freed slaves to work in labor based jobs with low wages. This created an economy that compared greatly to the slave labor of the antebellum south. Black Codes Laws passed by the South that limited the rights of African Americans Jim Crow Laws Jim Crow Laws were a series of rules designed to enforce segregation. These laws were not national, but state and local laws passed during reconstruction and through it. Even into the 1950's. These laws allowed white southerners to reassert their dominance by denying African Americans basic social, economic, and civil rights. Jim Crow Laws State and local laws that enforced racial segregation and dominated the South after Reconstruction. 10% Plan The ten percent plan was one of Lincolns first ideas for reconstruction. This plan specified that a Southern State could only be readmitted into the union if 10% of its voting population swore allegiance to the union. 10% Plan Ten percent of voters must swear loyalty to the Union in order to be readmitted. Political Political After the Civil War, African Americans began to run for office, which encouraged African Americans to vote for their fellow race. This sprung a new addition to the House of Representatives and created a way for African Americans to get involved in politics. These parties helped Reconstruction because since there were African Americans involved in the House of Representatives, the African American citizens felt they had more of a voice in the political choices of their nation and they were free to make the decisions that they wanted whether in voting or in contributing to the government. Reconstruction Amendments Reconstruction Amendments The 13th amendment, ratified in 1865, completely abolished slavery or involuntary servitude in the U.S 13th Amendment 13th amendment The 14th amendment, ratified in July of 1868, clarified national citizenship as all who were born in the U.S and forbid the states from restricting the basic rights of citizens or other persons residing within the state. 14th amendment 14th amendment The 15th amendment, ratified in 1870, allowed African American citizens the right to vote. 15th amendment 15th amendment The Freedman's Bureau, established in 1865, was a government agency thats main goal was to support former African-American slaves living in the aftermath of the civil war in the south. They did all they could with the limited fundage and resources they had, and managed to establish food, housing, medicine, and even education for the freed slaves. Freedman's Bureau Freedmen's Bureau President Andrew Johnson came up with a plan for the reconstrucion of the U.S in 1865. His plan gave the white people of the South the opportunity to regulate the transition of slavery to freedom, and alos gave no role to freed slaves. Johnson's Plan (Congressional Reconstruction) President Johnson’s plan Societal Societal Essentially, there were those who accepted the newly freed African Americans in society, and those who rejected them. Most African Americans, freed after the end of the civil war, had never been free before. They had to change their communities and lifestyle to suit their new needs. Freedman's Bureau Other special boards Help from North Accepting white reactions Positive Reactions Ku Klux Klan Jim Crow Laws Racists Rejecting white reactions Negative Reactions Independent Religious Institutes Moves to the North Education opportunities Community Adjustments African-American Reactions Panic of 1873 Election of 1876- Samuel J. Tilden Compromise of 1877 The End of Reconstruction The End of Reconstruction

Seminar Powerpoint template

Transcript: What should we do? Body development Summary Reactions of people involved Recommendations Employees Employers Introducing the idea of principlism Improve quality of life Improving Preventative Healthcare Improve physical well-being Improving Healthy living in the Workplace What if we take a more direct approach? employing activities volunteers and/or occupational therapists Improving the education system Reactions of the people involved Benefits of healthy diet Overall recommendation Recommendations Effects of taking a direct approach Green prescription initiative Thank you! Balanced diet and physical activity Improve social situation provide cultural competency training cultural festivities Physical well-being Quality of life vs prolonging life Ethnic equality ----> social equality Social support Immune system Government School Parents Education system 1) Balanced diet and physical activity 2) Effect of education system 3) Key role of parents Ethical Implications Healthy living in Schools Active lifestyles at the workplace Support for the elderly skeletal condition Recommendations Improve ethnic equality Improving social well-being in elderly health care Recommendation Improving healthy eating and active living in schools Summary Recommendations Preventative Healthcare in New Zealand Physical well-being already gets significant attention Education parents Green initiative Cultural diversity, Quality of life Educating staff on social well-being Hiring palliative care physicians Hiring psychologist and social workers A programme based on the green prescription initiative Government actions Direct approach - Principlism Reactions of people involved Medical staff Elderly patients and relatives Government Recommendations more directive approach in: educating school children on healthy eating/active living improving active lifestyle in the workplace improving social well-being in the elderly healthcare by using principlism and taking into account people's autonomy Influence of school

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